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Case study · 2020 – Present

Lead Management System

A platform for tracking prospective students and managing the admissions pipeline, with dashboards for leads, follow-ups and conversion metrics.

Lead Management System (LMS) logo

The problem

Admissions teams needed a structured way to capture student inquiries, follow up consistently and see which leads were converting.

My approach

  1. Designed and implemented RESTful APIs with .NET 8 and Entity Framework Core.
  2. Built a modern React + TypeScript front end.
  3. Implemented JWT authentication and role-based authorisation for agents and team leads.
  4. Designed optimised SQL Server structures for lead tracking and admissions processes.

What's inside

  • Lead entry & tracking
  • Follow-ups
  • Role-based access
  • Admissions pipeline
  • Conversion dashboards
  • Notifications

The result

A clear, trackable admissions pipeline with dashboards for leads, follow-ups and conversion metrics.